FAQ
Frequently asked questions
Everything you need to know before meeting your baby. Can't find your answer? Call or message us, we're happy to help.
About 3D and 4D ultrasound
What is a 3D/4D ultrasound?
A 3D ultrasound creates three dimensional images of your baby, so you can see detailed features like the face, hands and feet. A 4D ultrasound adds real time movement, so you can watch your baby move in the womb.
What is an 8K image?
An 8K image is a highly enhanced 3D ultrasound image with incredibly sharp and detailed visuals. It is not a separate type of ultrasound, but a higher resolution version of a 3D image. Your 8K image will be ready 5 to 7 business days after your session.
Are 3D/4D ultrasounds safe?
Yes. 3D and 4D ultrasounds use the same ultrasound technology as traditional 2D ultrasounds, which have been used for many years without any known risks to mother or baby.
Do I need a referral from my doctor?
We do not require a doctor's referral for elective 3D/4D ultrasounds. We always recommend checking with your healthcare provider before booking.
Timing
When is the best time to schedule a 3D/4D ultrasound?
The best time is usually between 26 and 32 weeks of pregnancy. By then your baby has enough fat for clearer images, but is not so large that limited space in the womb makes the images unclear.
Can I get a 3D/4D ultrasound at any stage of pregnancy?
The ideal window is between 26 and 32 weeks. Before 26 weeks your baby may be too small, and after 32 weeks there may be less amniotic fluid or your baby may be too large for the best imaging.
When can I find out my baby's gender?
Gender can often be determined from 15 weeks of pregnancy, depending on your baby's position and the clarity of the images. If your baby does not reveal the gender during a Gender Reveal session, we will gladly offer a free re-scan.
Can I get a 3D/4D ultrasound if I am carrying twins or multiples?
Yes. Clear images can be more challenging because space in the womb is limited and babies sometimes block each other, but we will do our best to capture beautiful images for you. For twins, the best time is before 28 weeks.
Your session
How long does a session take?
A typical 3D/4D session lasts 20 to 40 minutes, depending on your baby's position and cooperation. Each package lists its own session time.
Will I receive pictures and video?
Yes. You will receive prints, digital images and video recordings of your session as keepsakes. The items included depend on the package you choose.
Will I always be able to see my baby's face clearly?
Not always. Your baby's position, the amount of amniotic fluid, the size of your baby and the mother's body type can all affect image clarity. Your baby may also be facing away or hiding.
What can affect the quality of the images?
- Your baby's position, for example facing your back or hiding in the womb.
- The amount of amniotic fluid, since less fluid can mean less clear images.
- The amount of maternal body tissue.
- The size of your baby and the position of the placenta.
What if my baby is not in a good position?
We may ask you to change position to help your baby move. With our Golden Memories and Mommy Bundle packages, if your baby's face cannot be seen due to their position, our ultrasound technician will determine whether a complimentary re-scan is appropriate. Re-scans are offered at the technician's discretion and do not apply when image limitations are due to low amniotic fluid, placenta placement, or when the face is covered by hands, feet or the umbilical cord.
See the full re-scan policy →Can I bring family and friends?
Yes! We encourage family and friends to share the experience. Our studio has seating for up to 8 guests, and kids are welcome too.
Booking and payment
Is a 3D/4D ultrasound covered by insurance?
No. Our ultrasounds are elective and are not used for medical diagnosis, so they are not covered by Medicaid or private insurance. Full payment is required at the time of your appointment.
Do I need a deposit to book?
No. Appointments are reserved without a deposit, so we kindly ask that you book only if you are sure you can attend. Repeated no shows or last minute cancellations may require a deposit for future bookings.
How do I cancel or reschedule?
Please give us at least 24 hours' notice if you need to cancel or reschedule so another expectant mother can use that time slot. Late cancellations or missed appointments may require a deposit for future bookings. To notify us, simply call, send us a text or WhatsApp message.
Do you offer same day appointments?
Yes, when available. If you cannot find a same day time online, call us at +1 (704) 567-6767 or message us on WhatsApp and we will help you.
What are your hours?
We are open Monday thru Saturday, by appointment only.
Still have questions?
Monday thru Saturday by Appointment Only. We speak English and Spanish.


$169
9 min