Your privacy matters to us

01Who we are

Video Prenatal LLC ("Video Prenatal", "we", "us") offers elective 2D, 3D, 4D, 5D and HD ultrasound sessions at 5500 Executive Center Dr #221, Charlotte, NC 28212. This Privacy Policy explains what information we collect, how we use it and the choices you have. By using our website or booking a session, you agree to this policy.

02Information we collect

Information you give us when you book, call, email or message us, such as:

• Your name, phone number and email address.
• Appointment details, such as the package you choose, your weeks of pregnancy or due date, and any notes you share with us.
• Messages you send us by phone, WhatsApp, email or social media.

03Information collected automatically

When you visit our website, basic technical information may be collected, such as your browser type, device, and the pages you visit. This helps us keep the website working well and understand how visitors use it.

04How we use your information

• To schedule, confirm and manage your appointments.
• To answer your questions and send you reminders about your session.
• To deliver your pictures, videos and keepsakes.
• To improve our services and our website.
• To meet legal and accounting obligations.

05Your session images and videos

The images and videos from your session are created as personal keepsakes for you and your family. We do not publish them on our website or social media without your permission.

06Service providers we work with

We use trusted third party services to run our business. They receive only the information they need to provide their service:

• Square, for online booking and payments.
• WhatsApp, for messages you choose to send us.
• Google, for maps, directions and reviews.

07We do not sell your information

We do not sell, rent or trade your personal information. We only share it with the service providers listed above, or when required by law.

08How we protect your information

We take reasonable measures to protect your personal information. No method of transmission over the internet or electronic storage is completely secure, but we work to keep your information safe.

09Children's privacy

Our website is intended for adults. We do not knowingly collect personal information from children under 13.

10Your choices

You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you reminders. Just contact us using the details below.

11Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated.